Log in | Register | Suggest a New Feature! Follow Us Like Us
Search the site:

ADVERTISEMENT


(based on 11 reviews)
Write a Review
Add to My Favorites
Serta

About Serta

logo

Manufacturer Summary:

Located: Hoffman Estates, IL (USA)
Founded: 1931
Tagline: We Make the World’s Best Mattress
Phone: (888) 557-3782 (US Toll-Free)
Phone: (877) 809-0094 (Canada Toll-Free)
Phone: (847) 645-0200
Web: Serta website
Status: Active

Reviews - Serta

Review Summary (based on 11 reviews)
Overall Rating:
Recommended By: 8 of 11 reviewers
Comfort:
Support:
Durability:
Value:

Serta Sucks

Comfort:
Support:
Durability:
Value:

Pros: NONE. I will never purchase a Serta bed again.

Cons: 20 words is not enough to cover the disgust I feel toward this company.

This king size firm mattress lasted a year, maybe. We now have almost 2 inch indentations on both sides of the mattress. My wife weighs 120 and I weigh 195, so explain why this happened. So after five months of dealing with their idiots at customer service I am told yes your bed is defective; however, since there is a small coffee stain on the bed your warranty is void. They know the bed is defective and yet find a way out, ridiculous. I hate this company and these beds.

Retailer: Mr Mattress

Purchase date: Feb 2006
By: kim p from Ellicott City, MD
Posted: June 17, 2010

| (1)
Helpful(+1)? Yes | No
Report abuse

Serta Not Too Bad Sleeper

Comfort:
Support:
Durability:
Value:
Product Line: Perfect Sleeper

Pros: For my taste, it offers a solid balance between some firmness while still molding to the contours of your body.

Cons: I fear that it is starting to sag a bit, which seems a bit early.

I can't say that the Perfect Sleeper quite lives up to the billing, but it is not bad, really. I have had mine for eight years now, and it still is quite a comfortable sleep, though I am starting to sense some sagging.

Retailer: Mattress Discounters
Store Location: Washington, DC

Purchase date: Jun 2002
By: Peter H from Chevy Chase, MD
Posted: March 16, 2010

| (0)
Helpful(+3)? Yes | No
Report abuse

Sagging Mattress

Comfort:
Support:
Durability:
Value:
Product Line: Perfect Sleeper
Model: Keara Euro Top

Pros: If you are looking for a mattress that will keep you from rolling out of bed, Serta's for you.

Cons: Trying to meet your wife in the middle of the bed.

Bought the mattress 2 years ago. The body impression for both my wife and I are now up to ~2 inches deep.

Purchase date: Dec 2007
By: Steve B from Fenton, MI
Posted: February 16, 2010

| (0)
Helpful(+2)? Yes | No
Report abuse

Serta sucks!!

Comfort:
Support:
Durability:
Value:
Product Line: Perfect Sleeper
Model: Addison Euro Top

Pros: Looks good when delivered but does not hold up.

Cons: Mattress caved in, has deep depressions. No one responds to requests for warranty service.

Have a 10 month old Serta Addison that is sagging so bad you cannot sleep on it. Have emailed Serta with no response, so assume warranty is a farce.

Retailer: Mattresses & More
Store Location: Columbus, IN

Purchase date: Apr 2009
By: Jerry R from Corydon, IN
Posted: February 16, 2010

| (3)
Helpful(+1)? Yes | No
Report abuse

Excellent bed

Comfort:
Support:
Durability:
Value:
Product Line: Perfect Sleeper

Pros: Long lasting, holds firmness

Cons: None

It's a very comfortable, firm bed. We've had it for 15 years and it is still as firm as it was then.

Retailer: 1-800-Mattress

Purchase date: Jul 1994
By: Matt B from Harrisburg, PA
Posted: January 27, 2010

| (0)
Helpful(+1)? Yes | No
Report abuse

I've slept on camping mattresses more comfortable

Comfort:
Support:
Durability:
Value:

Pros: it was cheap

Cons: I'm not sure the floor is less comfortable

We tried to save a few bucks by going with low-end Mancini's private label mattress for my kid. Total mistake.

Retailer: Mancini Sleepworld
Store Location: Mountain View, CA

Purchase date: Oct 2007
By: Trey P from Los Altos, CA
Posted: December 13, 2009

| (0)
Helpful(0)? Yes | No
Report abuse

Can't complain

Comfort:
Support:
Durability:
Value:
Product Line: Perfect Sleeper

Pros: Comfortable. Maintained its original level of firmness throughout many years.

Cons: Can be noisy (springs) when tossing and turning. A bit firm, which is pro or con depending on personal preference.

Slept on this mattress for years without really thinking much about it -- which is basically all I require from a mattress.

Purchase date: Jan 2000
By: Mark L from Chappaqua, NY
Posted: December 9, 2009

| (0)
Helpful(0)? Yes | No
Report abuse

Great sleep for years

Comfort:
Support:
Durability:
Value:

Pros: Nothing stands stands out

Cons: Little tall for our frame.

This matress has given my wife and I a great sleep for years now. Seems to have a lot of life yet to go.

Purchase date: Jul 1996
By: Rick B from Rockford, IL
Posted: December 8, 2009

| (0)
Helpful(0)? Yes | No
Report abuse

Nice for the price

Comfort:
Support:
Durability:
Value:
Product Line: Perfect Sleeper
Model: Berridge Firm

Pros: Firm, comfortable, moderate price point

Cons: Box spring is not as durable as I would like

Very firm, which is what I prefer. Midrange price and quality. A great night's sleep!

Retailer: JCPenney
Store Location: Wheaton, MD

Purchase date: Jun 2006
By: Pamela M from Carrboro, NC
Posted: December 8, 2009

| (0)
Helpful(0)? Yes | No
Report abuse

So far so good

Comfort:
Support:
Durability:
Value:

Pros: Soft, yet supportive.

Cons: Expensive.

This mattress provides and excellent night's sleep. Soft, plush, inviting. I am very happy with our purchase.

Retailer: Mancini Sleepworld
Store Location: Mountain View, CA

Purchase date: Nov 2009
By: Kristin N from Los Altos, CA
Posted: December 6, 2009

| (0)
Helpful(0)? Yes | No
Report abuse

Serta Dunmore Super Pillow Top

Comfort:
Support:
Durability:
Value:

Pros: Soft but firm.

Cons: Expensive

Just bought this mattress...our first new one in over a decade. It's nice and soft with the pillow top, but still supports you with the deeper layers. So far, we are fans.

Retailer: Mancini Sleepworld
Store Location: Mountain View, CA

Purchase date: Nov 2009
By: Russell N from Los Altos, CA
Posted: December 6, 2009

| (0)
Helpful(0)? Yes | No
Report abuse

Additional Information - Serta

Editor’s Note(s):
  • Serta's parent company is known as National Bedding Company. Serta mattresses are available at Sleepy's, Mattress Firm, Sears, Macy's, Badcock Home Furniture & More, JCPenney, and Farmers Home Furniture, along with many other mattress retailers.

Description: Serta is a large mattress manufacturer founded in 1931 that is based in Hoffman Estates, IL in the United States.

Find a Mattress Store

Get a map of all mattress stores in your area:

Enter your zip (or postal) code

Get info and reviews for a specific retailer:

Enter store name

Top-Rated Mattress Lines - Serta

Perfect Sleeper (6 reviews)
See more mattress reviews

ADVERTISEMENT

FIND A Mattress
1. Brand:  
2. Model:  
Enter brand and model name