




(based on 5 reviews)
Write a Review
Sleepy's
About Sleepy's
Retailer Summary
Store Name: Sleepy's
Headquarters: Bethpage, NY
Phone: (516) 844-8800
Status: Open
Mattress Brands Carried - Sleepy's
Reviews - Sleepy's





Recommended By: 3 of 5 reviewers
| Service: | ![]() ![]() ![]() ![]() ![]() |
|---|---|
| Selection: | ![]() ![]() ![]() ![]() ![]() |
| Expertise: | ![]() ![]() ![]() ![]() ![]() |
| Value: | ![]() ![]() ![]() ![]() ![]() |




One of the two worst consumer experiences of my life
| Service: | ![]() ![]() ![]() ![]() ![]() |
|---|---|
| Selection: | ![]() ![]() ![]() ![]() ![]() |
| Expertise: | ![]() ![]() ![]() ![]() ![]() |
| Value: | ![]() ![]() ![]() ![]() ![]() |
Pros: Nothing
Cons: They were terrible on customer service and follow-through on a promise made by a regional manager.
I bought a Q-size mattress set and asked for deferred delivery because I was waiting for someone to help empty my water bed. The regional manager called and asked me to take delivery sooner for a free delivery. I had to call about 10 times to get someone to get him on the phone and admit that was true. Also, the shipper out of CT delivered the mattress and I signed and had them put in the corner of my room for when the waterbed was emptied. In the meantime, I discovered they delivered a full size. They refused to make good on it because it went past 30 days and I never touched it. I was sealed in plastic. My frame and headboard were for a Queen. They made it sound like my fault that I didn't know that standing up it was a full size, not a queen when the slip I signed said it was a Queen--sorry like I didn;t think to measure it. I made several calls, then finally wrote the family in NY and they had someone call me and all I got was a free full-size frame worth about $39. Now I'm stuck with it and it's a very expensive pillow-top guest bed and I had to buy myself a new Queen size. I was hustled by a regional manager who was worse than most used-car salesman.
By: Beth G
from Newtonville, MA
Posted: May 31, 2010
| Service: | ![]() ![]() ![]() ![]() ![]() |
|---|---|
| Selection: | ![]() ![]() ![]() ![]() ![]() |
| Expertise: | ![]() ![]() ![]() ![]() ![]() |
| Value: | ![]() ![]() ![]() ![]() ![]() |
Pros: .Sales Assocoiate helpful.
Cons: Dissatisfied with Corporate customer service.
I bought a mattress set from Sleepys and it is not up to standards. I have slept on it for 60 days and it is sagging 1 inch and I have to wait another 60 days before another inspection can be done and hopefulty they will do something. VERY UNHAPPY CUSTOMER.
By: Marcia M
from North Easton, MA
Posted: May 18, 2010
| Service: | ![]() ![]() ![]() ![]() ![]() |
|---|---|
| Selection: | ![]() ![]() ![]() ![]() ![]() |
| Expertise: | ![]() ![]() ![]() ![]() ![]() |
| Value: | ![]() ![]() ![]() ![]() ![]() |
Pros: Felt completely comfortable that I would be receiving a brand new mattress.
Cons: none
The salespeople were very helpful.
Model: Silver Dream Ultra Plush Boxtop
Purchase date: Jan 2005
By: Laurie N
from East Brunswick, NJ
Posted: December 23, 2009




Sleepy's on Canal St: Buy a Mattress and Get a Lifestyle Critique as Well
| Service: | ![]() ![]() ![]() ![]() ![]() |
|---|---|
| Selection: | ![]() ![]() ![]() ![]() ![]() |
| Expertise: | ![]() ![]() ![]() ![]() ![]() |
| Value: | ![]() ![]() ![]() ![]() ![]() |
Pros: Great location if you are in NYC. Delivery was good.
Cons: Salesman annoyingly made comment that my Tempurpedic cost more than his entire community college education. Also gave me sob story about how long his commute is.
Great location. Annoying salespeople. You get their life stories and their commentary on, er criticisms, of your lifestyle.
Product Line: Tempur® Collection
Model: CelebrityBed
Purchase date: Oct 2007
By: Marc T
from San Francisco, CA
Posted: December 13, 2009
| Service: | ![]() ![]() ![]() ![]() ![]() |
|---|---|
| Selection: | ![]() ![]() ![]() ![]() ![]() |
| Expertise: | ![]() ![]() ![]() ![]() ![]() |
| Value: | ![]() ![]() ![]() ![]() ![]() |
Pros: No hassles
Cons: Tough to compare (I think true at all stores since they try to have custom models or model numbers)
Overall, a good experience.
Product Line: Posturepedic
Purchase date: Feb 2003
By: David L
from New York, NY
Posted: December 9, 2009
Additional Information - Sleepy's
Editor’s Note(s):
- Sleepy's acquired 1-800-Mattress in 2009.
Stores Located In: Connecticut, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia
Regions Served: Allentown; Atlantic, NJ; Baltimore, MD; Barnstable; Bergen, NJ; Bethlehem, PA; Boston, MA; Bridgeport, CT; Bridgeton, NJ; Cape May, NJ; Carlisle, PA; Dover, DE; Dutchess County, NY; Easton, PA; Fall River, MA; Hagerstown, MD; Harrisburg; Hartford, CT; Hazleton, PA; Hunterdon, NJ; Jersey City, NJ; Lancaster, PA; Lebanon; Lowell, MA; Manchester, NH; Meriden, CT; Middlesex; Millville; Monmouth, NJ; Nassau; New Haven; New London; New York, NY; Newark, DE; Newark, NJ; Newburgh, NY; Northeast Connecticut; Northeast Maryland; Northeast Pennsylvania; Northern Virginia; Norwalk, CT; Norwich, CT; Ocean, NJ; Passaic, NJ; Philadelphia, PA; Pittsfield, MA; Providence; Reading, PA; Scranton; Somerset; Southeast New Hampshire; Southern Maryland; Southern New Hampshire; Southern New Jersey; Springfield, MA; Stamford; Suffolk; Trenton, NJ; Vineland; Warwick, RI; Washington, DC; Western Rhode Island; Wilkes-Barre, PA; Wilmington; Worcester, MA; Yarmouth, MA; York, PA
Description: Sleepy's is a mattress specialty retailer based in Bethpage, NY. Sleepy's offers a general assortment of mattresses, including models from Comfort Solutions (King Koil), Corsicana Bedding, Dormia, International Bedding Company, Kingsdown, Sealy, Serta, Simmons, Spaldin Sleep Systems, Stearns & Foster, and Tempur-Pedic. Sleepy's has mattress stores in over 10 states serving a number of different metro areas.
Get a map of all mattress stores in your area:
Top-Rated Mattress Brands - Sleepy's
| Simmons BeautyRest | ![]() ![]() ![]() ![]() |
| Tempur-Pedic | ![]() ![]() ![]() ![]() |
| Sealy Posturepedic | ![]() ![]() ![]() ![]() |
| Stearns & Foster | ![]() ![]() ![]() ![]() |
| Serta Perfect Sleeper | ![]() ![]() ![]() ![]() |
| See more mattress reviews | |
Top-Rated Store Locations - Sleepy's
| East Brunswick, NJ (08816) | ![]() ![]() ![]() ![]() |
| New York, NY (10023) | ![]() ![]() ![]() ![]() |
| New York, NY (10013) | ![]() ![]() ![]() ![]() |
| See more mattress store reviews | |
ADVERTISEMENT







