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Macy's

About Macy's

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Retailer Summary

Store Names: Macy's, Macy's - Furniture Gallery, Macy's - Home Store

Tagline: Experience the magic of Macy's.

Founded: 1858

Headquarters: New York, NY

Phone: (212) 695-4400

Phone: (800) BUY-MACY (Toll-Free)
Web: Macy's website

Status: Open

Insights from Macy's

Macy's, which celebrated its 150th birthday in 2008, is an iconic American retailing brand with more than 800 stores operating coast to coast and online at macys.com. By reflecting and enabling our customers' lifestyles...by providing fashion and delivering affordable luxury...by putting the customer first, Macy's is distinguishing itself as something truly special on the national retail landscape.

Celebrating the Magic of Macy's
Clearly, Macy's is distinctly different from other major retailers. Macy's embraces customers and provides an experience that transcends ordinary shopping. Our heritage includes magical special events, such as the Macy's Thanksgiving Day Parade, celebrity appearances, and holiday traditions ranging from the arrival of Santa Claus to tree lightings and animated window displays. But beyond these signature events, Macy's delivers magical moments every day with our merchandise, shopping environment and service. You'll see our newest looks in fashion magazines. Our associates take the extra step to help a customer in need. Turn the corner in a store, and a display will capture your attention and your imagination. Every year, we receive tens of thousands of messages complimenting our people and saluting the shopping experience at Macy's. It's all part of the excitement that we've been creating since 1858.

Take Comfort -- A Better Night's Sleep is Just 8 Reasons Away

1. A name you trust
Macy's is a name you can trust. We've been in business for over 145 years and we'll provide the same great service and selection you expect for years to come.

2. The best brands
We offer a dream line-up of mattresses from the best brands including our exclusive Hotel Collection. Whatever your preferred Comfort Level, we have the right mattress for you. Wake up feeling extraordinary every day.

3. Factory-trained mattress experts
Our factory-trained staff has the experience to guide you through the specs, benefits and styles of our mattresses to help you choose the perfect blend of comfort and support for you or your family.

4. We will not be undersold
We match price on equivalent merchandise. Our Macysbed price-match guarantee means we'll match any advertised or formal written quote on equivalent merchandise (based on manufacturers' specifications) from any local full-line furniture, mattress or department store up to 30 days after purchase! Certain restrictions apply*

5. Convenient payment plan
With our very low monthly payment plan, you can extend your payments on mattress purchases of $300 or more. Subject to credit approval. Actual minimum monthly payment on your Major Purchase Account may vary depending on outstanding balances, additional purchases, dates of payment and applicable finance charge rates. See your credit card agreement for details. Any finance charge will be determined by applying an annual percentage rate of up to 26.99%, based on your credit history, to the Average Daily Balance of your account with a minimum monthly finance charge of $2.00. Your Major Purchase Account will be reported separately on your credit bureau report.

6. Free delivery
Purchase any mattress set valued at $799 or more and we'll deliver it for FREE! Offer applies to mattress set purchases of at least $799 (excluding frames, tax, delivery, removal and fabric protection plan fees) for delivery within our normal delivery zones. Offer does not apply to clearance centers. For deliveries on all other mattress purchases or to locations outside of our normal delivery zone a minimum fee of $70 will be assessed. No COD's on delivery fees.

7. Free set-up on all mattress deliveries
You found the perfect mattress at Macy's. Need help setting it up for that perfect night's sleep? Macy's can do it for you. When we deliver your mattress, we'll set it up right in your bedroom. Just add bedding, and hit the sheets!

8. 60-day Comfort Trial
Rest easy with our exclusive 60-day Comfort Trial. Try out your new mattress. See how it feels. If you're not satisfied with your new mattress after 60 days, contact Macy's within the next seven days to receive a one-time credit (minus fees) toward a new mattress of equal or greater value. New mattress selection must be made within 14 days. Mattress must be undamaged, unsoiled and free of stains. Please note that your delivery fee will not be refunded. A $70 pickup fee will be charged, and a 10% preference return fee will apply. For complete details, please call 1-800-BUY-MACY.

Store Services

Delivery:Macy's offers mattress delivery services from each of its stores. Mattress sets valued at $799 or more are eligible for free delivery. Offer applies to mattress set purchases (including frames but excluding tax, delivery, removal and fabric protection plan fees) for delivery within our normal delivery zones. Offer does not apply to clearance centers. For deliveries on all other mattress purchases or to locations outside of our normal delivery zone, a minimum fee of $70 will be assessed. No COD's on delivery fees. For complete details, or to order a mattress and schedule a delivery, call 1-800-BUY-MACY. To find out what time to expect the delivery, check macys.com to find delivery times starting the day before your scheduled delivery date.
Financing:Macy's offers the Macy's Card, which includes our Star Rewards Program. Open a Macy's Card and receive 15% off today and tomorrow. Please note that on furniture, mattresses and floor coverings, the discount savings is limited to $100 in each department.
Payment Options:Macy's accepts all major credit cards, including American Express, Mastercard, Visa, Discover, and Macy's department store charge cards.
Return Policy:Not what you were expecting? Macy's offers a 60-Day Comfort Trial on mattresses. If you're not satisfied with your new mattress after 60 days, contact Macy's within the next seven days to receive a one-time credit (minus fees) toward a new mattress of equal or greater value. New mattress selection must be made within 14 days. Mattress must be undamaged, unsoiled and free of stains. Please note that your delivery fee will not be refunded. A $70 redelivery fee will be charged, and a 10% handling fee will apply. For complete details, please call 1-800-BUY-MACY.
Other Products:Macy's offers a wide array of products across the following categories: Home, Bed & Bath, Jewelry & Watches, Beauty & Fragrance, Shoes, Handbags & Accessories, Women, Men, Juniors and Kids.
Other Brands:Macy's features a huge selection of leading brands in each of its product categories. Please visit your nearest Macy's store, or check macys.com to find more details on specific brands we offer in each product category.
Other Services:At Macy's, we take pride in putting our customers first. To provide an experience that transcends ordinary shopping, we offer a full range of special services to meet your needs, including: custom shop at home services, wedding & gift registries, personal shoppers, in-store restaurants, and much more. If there are additional services you are seeking, please don't hesitate to inquire with any of our sales associates, or call us at 1-800-BUY-MACY.

Mattress Brands Carried - Macy's

Manufacturer Mattress Line
Aireloom
Sealy
Serta
Simmons
Stearns & Foster Hotel Collection
Tempur-Pedic

Reviews - Macy's

Overall Rating:
(based on 1 review) Write a review

Macy's for mattresses

Service:
Selection:
Expertise:
Value:
Store Location: San Francisco, CA

Pros: Good discounts

Cons: you are kind of on your own.

The level of expertise is low.

By: Chris W. from San Francisco, CA
Posted: January 23, 2010

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Additional Information - Macy's

Stores Located In: Alabama, Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington

Regions Served: Akron, OH; Albany-Schenectady-Troy, NY; Allentown-Bethlehem-Easton, PA; Athens, GA; Atlanta, GA; Atlantic-Cape May, NJ; Augusta, GA / Aiken, SC; Austin-San Marcos, TX; Baltimore, MD; Barnstable-Yarmouth, MA; Baton Rouge, LA; Beaumont-Port Arthur, TX; Bellingham, WA; Bergen-Passaic, NJ; Birmingham, AL; Boise City, ID; Boston, MA / Southeast New Hampshire; Bremerton, WA; Bridgeport, CT; Canton-Massillon, OH; Champaign-Urbana, IL; Charlotte-Gastonia, NC / Rock Hill, SC; Chicago, IL; Cincinnati, OH / Northern Kentucky / Southeast Indiana; Cleveland-Lorain-Elyria, OH; Colorado Springs, CO; Columbia, SC; Columbus, OH; Corpus Christi, TX; Dallas, TX; Dayton-Springfield, OH; Daytona Beach, FL; Denver, CO; Detroit, MI; Eugene-Springfield, OR; Evansville, IN / Henderson, KY; Flint, MI; Fort Lauderdale, FL; Fort Myers-Cape Coral, FL; Fort Pierce-Port Saint Lucie, FL; Fort Wayne, IN; Fort Worth-Arlington, TX; Fresno, CA; Gainesville, FL; Galveston-Texas City, TX; Gary, IN; Greenville-Spartanburg-Anderson, SC; Harrisburg-Lebanon-Carlisle, PA; Hartford, CT; Honolulu, HI; Houston, TX; Indianapolis, IN; Jackson, TN; Jersey City, NJ; Kansas City, KS / Western Missouri; Lakeland-Winter Haven, FL; Las Vegas, NV / Northwest Arizona; Lexington, KY; Lima, OH; Los Angeles-Long Beach, CA; Louisville, KY / Southern Indiana; Lowell, MA / Southern New Hampshire; Macon, GA; Medford-Ashland, OR; Melbourne-Titusville-Palm Bay, FL; Memphis, TN / Eastern Arkansas / Northern Mississippi; Miami, FL; Middlesex-Somerset-Hunterdon, NJ; Minneapolis-Saint Paul, MN / Northwest Wisconsin; Modesto, CA; Monmouth-Ocean, NJ; Naples, FL; Nashville, TN; Nassau-Suffolk, NY; New Haven-Meriden, CT; New York, NY; Newark, NJ; Newburgh, NY / Northeast Pennsylvania; Norfolk-Virginia Beach-Newport News, VA / Northeast North Carolina; Oakland, CA; Olympia, WA; Orange County, CA; Orlando, FL; Philadelphia, PA / Southern New Jersey; Phoenix-Mesa, AZ; Pittsburgh, PA; Portland, ME; Portland, OR / Vancouver, WA; Providence-Warwick, RI / Fall River, MA; Provo-Orem, UT; Punta Gorda, FL; Raleigh-Durham-Chapel Hill, NC; Reno, NV; Richland-Kennewick-Pasco, WA; Richmond-Petersburg, VA; Riverside-San Bernardino, CA; Sacramento, CA; Saint Louis, MO / Southern Illinois; Salem, OR; Salinas, CA; Salt Lake City-Ogden, UT; San Antonio, TX; San Diego, CA; San Francisco, CA; San Jose, CA; Santa Barbara-Santa Maria-Lompoc, CA; Santa Rosa, CA; Sarasota-Bradenton, FL; Savannah, GA; Seattle-Bellevue-Everett, WA; South Bend, IN; Spokane, WA; Springfield, IL; Springfield, MO; Stamford-Norwalk, CT; Tacoma, WA; Tallahassee, FL; Tampa-Saint Petersburg-Clearwater, FL; Tulsa, OK; Ventura, CA; Washington, DC / Southern Maryland / Northern Virginia; West Palm Beach-Boca Raton, FL; Wilmington-Newark, DE / Northeast Maryland; Worcester, MA / Northeast Connecticut; Yakima, WA; Youngstown-Warren, OH

Description: Macy's is a department store headquartered in New York, NY that carries mattresses in addition to a wide variety of other products. Macy's carries a broad selection of mattresses in its stores, including models from Aireloom, Sealy, Serta, Simmons, Stearns & Foster, and Tempur-Pedic. Macy's has stores in over 30 states serving a number of different metropolitan areas.

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